Join a Fantastic Team
Openings
President & Chief Executive Officer
Patron Services Associate
Bartender
Part-Time Custodian
House Manager
Front of House Positions
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- Bartender
- Server
- Kitchen Steward
- Support Staff
President & Chief Executive Officer
About The Music Hall
Since opening its doors in 1878, The Music Hall has stood at the center of Portsmouth’s cultural life as the oldest operating theater in New Hampshire and one of the oldest in the United States. Originally built as a vaudeville house, the historic venue has evolved into a nonprofit performing arts center that brings together music, film, literary arts, civic dialogue, and community celebration.
Saved from closure in the 1980s through a grassroots community effort, The Music Hall continues to serve as a cultural anchor for the Seacoast region. Its venues host world-class artists, award-winning cinema, author conversations, and community-centered events that reflect both the region’s history and its evolving artistic voice. Rooted equally in preservation and innovation, The Music Hall blends historic stewardship with forward-looking programming, creating welcoming spaces where audiences gather to be entertained, inspired, and connected.
Spaces & Venues
The Historic Theater The landmark 895-seat Historic Theater, built in 1878 and designated an American Treasure, serves as the organization’s flagship venue and community gathering space. Featuring a restored Victorian auditorium and historic architectural character, the theater presents concerts, film, literary events, and special programs that define The Music Hall’s public identity.
The Music Hall Lounge The Music Hall Lounge is an intimate, cabaret-style venue supporting emerging artists, conversations, film screenings, and experimental programming. Its flexible design allows The Music Hall to expand artistic offerings while fostering deeper audience connection.
The Members Club & Kearsarge House Located within the historic Kearsarge House property, the Members Club and Ticketing Hub provide a welcoming gathering space for patrons, donors, and community members while expanding The Music Hall’s downtown footprint and audience experience.
Financial Overview
The Music Hall operates from a position of strong financial stability, generating approximately $12.7 million in annual revenue supported by a balanced mix of earned income and philanthropic investment. The organization maintains more than $21 million in total assets, reflecting thoughtful stewardship and long-term sustainability.
Position Overview
The President & Chief Executive Officer serves as the chief executive leader and primary ambassador of The Music Hall, working in close partnership with the Board of Trustees to advance the organization’s mission, strengthen community relationships, and ensure long-term sustainability.
Joining at a pivotal moment in the organization’s evolution, the next President & CEO will guide The Music Hall’s strategic direction while honoring its historic legacy and community-centered values. This leader will align and support a seasoned senior leadership team, advance fundraising and external relations efforts, and help shape a clear, collaborative vision for the organization’s future.
Reporting to the Board of Trustees, the President & CEO oversees organizational operations through a leadership team that includes:
- Chief Marketing & Communications Officer
- Chief Development Officer
- Director of Finance & Administration
- Director of Facilities & Theatre Operations
- Senior Director of Programming & Front of House
- Director of Data Services & Cinema Curator
The President & CEO maintains an active presence at performances, events, and civic engagements throughout the Seacoast region, serving as a visible and authentic representative of The Music Hall within the broader community.
Key Responsibilities
- Provide strategic and mission-driven leadership in partnership with the Board of Trustees.
- Serve as a visible and authentic ambassador across the Seacoast arts and civic community.
- Advance fundraising initiatives, including major donor cultivation and capital campaign engagement.
- Foster a collaborative organizational culture grounded in trust, humility, and shared accountability.
- Oversee financial stewardship alongside finance leadership to ensure responsible budgeting and sustainability.
- Partner with artistic and programming leadership to support diverse, community-centered experiences.
- Strengthen relationships with donors, artists, civic leaders, partner organizations, and audiences.
- Lead strategic planning efforts that align mission, programming, and organizational priorities.
- Promote inclusive leadership practices that value staff, volunteers, and community voices.
- Maintain an active presence at performances, events, and community gatherings.
Key Qualifications
- Progressive senior leadership experience in nonprofit arts, cultural institutions, or mission-driven environments.
- Demonstrated success working with boards of trustees and complex stakeholder groups.
- Strong fundraising experience, including major gifts and donor stewardship.
- Financial literacy and experience overseeing organizational budgets.
- Experience leading and inspiring diverse teams.
- Exceptional communication and public speaking skills.
- Deep commitment to community engagement and relationship-building.
- Understanding of live performance or presenting environments strongly preferred.
- Strategic thinker with the ability to translate vision into action.
- Ability to lead through change with emotional intelligence and integrity.
- Commitment to diversity, equity, inclusion, and accessibility.
- Genuine passion for the performing arts and cultural impact.
Living and Leading in Portsmouth
Portsmouth offers the rare combination of historic character, cultural vitality, and coastal beauty. Its compact, walkable downtown blends preserved 18th- and 19th-century architecture with independent bookstores, galleries, and chef-owned restaurants, creating a place where culture is woven into everyday life. Civic pride runs deep, and arts institutions are embraced as central to the city’s identity.
The Seacoast region sustains a serious and collaborative arts community. Organizations such as Prescott Park Arts Festival, Strawbery Banke Museum, Seacoast Repertory Theatre, and New Hampshire Theatre Project contribute to a visible network of cultural anchors and creative partners. Within an hour are the major performing arts institutions of Boston and the growing arts scene in Portland, Maine, expanding opportunities for artistic exchange and partnership.
For an executive leader, Portsmouth and the Seacoast region offer both professional impact and quality of life. The region demonstrates sustained philanthropic support, engaged governance, and an audience that values visible leadership. At the same time, daily life is deeply integrated with the waterfront, historic neighborhoods, and surrounding natural landscape. It is a place where work is meaningful and visible, and life outside of work is equally rich.
Compensation & Benefits
The salary range for this position is $190,000-210,000, commensurate with experience and qualifications. The Music Hall offers a competitive and comprehensive benefits package that supports employee wellbeing and work-life balance.
To Apply
The Music Hall has engaged ThinkingAhead Executive Search to lead this search. Interested candidates should submit a resume and letter of interest outlining their leadership experience and interest in the role.
Rachael Holloway
ThinkingAhead Executive Search
rholloway@thinkingahead.com
Jonathan McIntosh
ThinkingAhead Executive Search
jmcintosh@thinkingahead.com
Patron Services Associate
Part-time, non-exempt: 10-20 hours per week, including evenings and weekends
Hourly Wage: $18-$20, based on experience
Application Deadline: Open until filled
Reports to: Assistant Director of Patron Services
Please send a cover letter and resume to: Victoria Reeves at vreeves@themusichall.org.
POSITION SUMMARY
The Patron Services Associate will be part of The Music Hall’s public-facing Patron Services Team. This position will staff the box offices at the Historic Theater, the Music Hall Lounge, and the Ticketing Hub during open hours and performances. They will provide excellent customer service and help ensure all patrons and members have a first-class patron experience. The successful candidate will have an outgoing personality, a “Patron First” mentality, and a love of the performing arts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily achieve essential duties below.
- Provide extraordinary customer service in-person, over the phone, and via email while selling tickets, answering patron inquiries, and handling routine box office duties.
- Staff the box office at live shows, cinema, and special events, coordinating across departments to create memorable patron experiences.
- Assist in maintaining a clean and organized office and ensuring that supplies are stocked.
- Other duties as assigned.
MINIMUM QUALIFICATIONS
- Education level: High School Diploma
- Experience: Box office, customer service, and/or sales experience
- Demonstrated exceptional customer service skills, meticulous attention to detail, and a passion for the performing arts
- Schedule: Evening and weekend availability required
- Desired start date: ASAP
OTHER DESIRABLE QUALIFICATIONS
- College degree
- PatronManager and/or other CRM/Ticketing system experience, Google Workspace proficiency
- Certifications/ Licenses: CPR, First Aid
RELATIONSHIPS
Reports to: Assistant Director of Patron Services
BENEFITS
- Hourly range: $18-$20/hr
- Complimentary tickets to some shows and events, when available
The Music Hall reserves the right to change or modify the employee’s job description based on organizational changes which may require an employee to perform duties outside their normal description.
HOW TO APPLY
Please send a cover letter and resume to: Victoria Reeves at vreeves@themusichall.org.
The Music Hall is an equal opportunity employer. We highly encourage those traditionally underrepresented in our industry to apply. Diversity is core to our beliefs at The Music Hall. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees, volunteers, and artists. For individuals with disabilities who would like to request an accommodation, we encourage you to email vreeves@themusichall.org.
Bartender
Schedule: 2–5 shifts per week
Availability: Nights and weekends required
Pay: $15/hour plus guaranteed tips at select locations (Members Club & Lounge)
POSITION SUMMARY
We’re seeking skilled and experienced bartenders to join our team at all of The Music Hall’s venues, including our Members Club, Historic Theater, and Lounge spaces. The ideal candidates are passionate about craft cocktails, hospitality, and creating exceptional guest experiences.
In this role, you’ll serve high-quality beverages, engage with guests in a professional and welcoming manner, and help maintain a polished, well-organized bar. We’re looking for team players who thrive in a fast-paced environment, bring creativity and attention to detail, and take pride in delivering a first-class customer experience that reflects the energy and excellence of The Music Hall.
BAR LOCATIONS & SERVICE STANDARDS
The Members Club
Opened in 2024 on the first floor of the historic Kearsarge House, the Members Club offers a true speakeasy vibe with direct access to The Music Hall’s Historic Theater. This donors-only lounge is an exclusive, high-touch space where members enjoy a curated premium beverage menu in an elevated setting. Bartenders here play a key role in creating a first-class customer experience by crafting high-quality cocktails, maintaining a polished bar, and providing attentive, professional service. The ideal candidate is team-oriented, detail-driven, thrives in a fast-paced environment, and brings a genuine passion for hospitality.
The Historic Theater
The largest of The Music Hall’s venues, the Historic Theater bar sees the highest volume of patrons and a fast-paced bar scene. Concessions are served over the counter at two bar locations, with service offered pre-show and during intermissions. This space requires efficiency, strong communication, and the ability to keep up with high demand while maintaining excellent guest service.
The Lounge
Just a block from the Historic Theater, The Music Hall Lounge provides a more intimate, nightclub-style atmosphere with flexible seating. Guests enjoy a mixed cocktail list and a small bites menu, all ordered and delivered through table service. Bartenders in this venue balance speed and creativity with personalized service, ensuring every guest feels welcomed and cared for.
QUALIFICATIONS
- Comprehensive knowledge of spirits, wine, and beer, along with expertise in beverage recipes, preparation, and proper serving techniques.
- Attention to detail and consistency, ensuring cocktails, presentation, and service standards reflect the first-class experience brand of The Music Hall.
- Strong, professional communication skills with the ability to engage guests warmly and collaborate seamlessly with colleagues across all venues.
- Certified in TEAM
HOW TO APPLY
Applications can be sent to Jeff Kamensky, General Manager of Front of House, at jkamensky@themusichall.org.
Part-Time Custodian
Part-time; 15-20 hours a week, $18 an hour
Must be able to work weekends
Reports to: Director of Production and Facilities
Please email resume to: mtucker@themusichall.org
POSITION SUMMARY
We are seeking a reliable and detail-oriented Part-Time Custodian to join our facilities team. This role is essential in ensuring the cleanliness, safety, and overall upkeep of our historic building and surrounding areas. The custodian will support daily operations by maintaining restrooms, common areas, event spaces, and backstage areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure that all facilities are properly cleaned and maintained according to company policy and procedures.
- Perform general custodial duties, including dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies.
- Empty trash receptacles; dispose of trash into compactors and/or dumpsters, and bag trash for proper disposal.
- Perform routine maintenance of custodial equipment and supplies.
- Ensure proper care in the use and maintenance of equipment and cleaning products.
- Assist with event setup and breakdown (chairs, tables, and basic equipment).
- May assist with snow removal activities and minor maintenance tasks such as replacing light bulbs, adjusting furniture, or other similar activities.
- Monitor facility needs and report maintenance or safety issues.
- Support a safe and welcoming environment for patrons, staff, and artists.
MINIMUM QUALIFICATIONS
The requirements listed below are representative of the education, experience, knowledge, skill, and/or abilities required for this position:
- Previous custodial or cleaning experience preferred, but not required (training provided).
- Ability to lift to 40 lbs and stand/walk for extended periods.
- Dependable, punctual, and able to work independently or as part of a team.
- Flexible availability, including evenings and weekends as needed.
- Commitment to maintaining a professional, safe, and positive workplace.
HOW TO APPLY
Please send a resume and brief cover letter to mtucker@themusichall.org. Applications will be reviewed on a rolling basis until the position is filled.
House Manager
Part-Time: Hourly
Reports to General Manager of Front of House
POSITION SUMMARY
The Music Hall, a vibrant and active arts and culture nonprofit performing arts organization, seeks an energetic and personable person to join the Front of House team as a House Manager.
This role is key in helping to execute the run of the show for the audience including overseeing safety, providing necessary accommodations, and delivering a first-class customer service experience, before, during, and after the show.
Producing 300+ live events annually, this role will be incorporated into all Music Hall’s locations to include shows and events taking place at the Historic Theater (900 seats), Lounge (115 seats), and the new Member’s Club (75 seats) opening in April 2024.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist in supervising logistics for all front of house guest-related services at live events to include:
- Customer Service: Overseeing services provided by Music Hall volunteers to include but not limited to ushers, ticket scanners, coat check, elevator access, greeters, etc.; assist guests and artists in answering special requests and resolving problems as necessary; deliver high-touch customer service to all patrons while recognizing donors, members, and stakeholders as such.
- Guest & Staff Safety: Implementing and leading emergency procedures for guest, volunteer, and staff safety to include full evacuation of a venue when it is deemed necessary; assisting and reporting with any medical issues that arise; assist with helping guests that require accommodations into the theater safely and securely.
- Show Operations: Reconcile end-of-night artist merchandise count; regularly communicates over headset with other key departments including production and box office, to ensure all pertinent information on shows is accurate and up to date; manages the maintenance and cleanliness of all areas where food and beverage is served while complying with guidelines provided by the City of Portsmouth and State of NH Health Inspectors; reports any malfunctions and safety concerns in all venues to the Facilities Department; sets-up and restocks supplies and materials for concessions, restrooms, and inside the theater.
QUALIFICATIONS
- High School Education
- 3 years of guest-service experience (theater preferred, but restaurant/hospitality accepted)
- Excellent patron relations skills to include strong verbal communication and decision-making ability
- Must possess a professional and courteous demeanor in all situations
- Must maintain a professional appearance at all times
- Ability and willingness to work a flexible schedule to include nights and weekends
- Experience with POS systems and satisfactory computer skills (G Suite, Word, Excel, Keynote)
- Must be able to think on one’s feet and handle high-volume, fast-paced pressure of a multi-venue theater environment.
- Other desired qualifications: Bartending experience is strongly preferred
- Physical abilities: Ability to lift 25lbs+ to include concessions related items
3% Typing/Sitting
30% Lifting
20% Reaching
20% Bending
20% Pushing/Pulling
30% Walking Up/Down Stairs
HOW TO APPLY
Please email a cover letter and resume directly to: Jeff Kamensky with the subject “House Manager. ” Applications directly submitted from outside platforms (LinkedIn, etc.) will be accepted; however, direct emailing is preferred. No calls or walk-ins, please.
The Music Hall is an equal opportunity employer. We highly encourage those traditionally underrepresented in our industry to apply. For individuals with disabilities who would like to request an accommodation, we encourage you to email jkamensky@themusichall.org.
Front of House Positions
Part-time, no-exempt: flexibility with scheduling
Applications: accepted on a rolling basis
Please send a resume to: Jeff Kamensky at jkamensky@themusichall.org
The Music Hall welcomes all applicants of varying skill levels and experience to join our amazing team of talented and passionate Front of House professionals.
We are seeking dynamic can-doers of all backgrounds and experience in various positions, including Bartenders, Servers, Support Staff, Kitchen Stewards, and House Managers to help produce the best entertainment experience possible for our patrons in both our Historic Theater and Music Hall Lounge location.
Please send resumes to Jeff Kamensky at jkamensky@themusichall.org
BARTENDER
Music Hall bartenders deliver a first-class customer experience in a fast-paced, welcoming environment. This role includes crafting quality beverages, maintaining a clean and organized bar, and ensuring guests are served appropriately. Ideal candidates are team-oriented, detail-driven, can serve beverages in a fast-paced environment, and are passionate about hospitality.
SERVER
Servers ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. Server responsibilities include but are not limited to attending to patrons before, during, and after the show by helping them place, receive, and pay for their orders. Other duties include: general set-up, garnishing drinks, running items from service areas to patrons, and providing exceptional customer service.
KITCHEN STEWARD
Attends to the detail and presentation of each prepared food order. Prepares ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and plating meals.
Key responsibilities include but are not limited to light prep and set up, maintaining a clean and organized workspace, fostering great sanitation practices, reporting low-stock items, and cleaning up and breaking down of workspace.
SUPPORT STAFF
The support staff role is important to running a smooth operation and is a perfect entry-level position for someone looking to enter the service industry. Responsibilities include but are not limited to: Expediting and running items from service areas to patrons, bussing tables of empty glasses/plates, cleaning, polishing, refilling ice, and restocking.
MINIMUM QUALIFICATIONS
- Providing excellent customer service and helping to ensure that patrons and members have amazing experiences.
- Experience with POS systems is a plus but not required.
- Bartenders and Servers must be T.E.A.M. training certified.
RELATIONSHIPS
Reports to: General Manager of Front of House and House Manager on duty.
HOW TO APPLY
Please send a resume to: Jeff Kamensky at jkamensky@themusichall.org
The Music Hall is an equal opportunity employer. We highly encourage those traditionally underrepresented in our industry to apply. Diversity is core to our beliefs at The Music Hall. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees, volunteers, and artists. For individuals with disabilities who would like to request an accommodation, we encourage you to email jkamensky@themusichall.org
ABOUT THE MUSIC HALL
The Music Hall, established in 1878 as a Vaudeville theater, has become a cornerstone of Portsmouth’s vibrant arts scene. Over nearly 150 years, it has evolved into a premier performing arts center, featuring two distinct venues: the landmark Victorian-era Historic Theater, designated an American Treasure by the National Park Service, and the modern Music Hall Lounge, an intimate 116-seat cabaret-style space. Together, they host over 130,000 patrons annually, offering a diverse array of live performances and on-screen programming that foster creativity and community.
In 2024, The Music Hall expanded its cultural offerings by taking over the New Hampshire Film Festival (NHFF), the state’s longest-running film festival, which attracts thousands of visitors each fall with independent films, panels, and networking events. That same year, it opened a new Members Club with McKeon’s Bar and the Box Office & Ticketing Hub, housed in the historic Kearsarge House on Congress Street. This exclusive speakeasy-style club allows members and sponsors direct access to the Historic Theater.
Since 1987, The Friends of The Music Hall, a 501(c)3 nonprofit, have upheld its mission: to present diverse, high-quality arts programming as a vital cultural hub for the Seacoast community. Today, The Music Hall continues to enrich Portsmouth’s cultural fabric with world-class entertainment.