Join a Fantastic Team

Photo credit: Raya on Assignment


Part-Time Custodian
Assistant Director of Development
Accounting Manager
House Manager
Front of House positions

    • Kitchen Steward
    • Bartender
    • Server
    • Support Staff

Part-Time Custodian

Part-time; 12-15 hours a week, $18 an hour
Must be able to work weekends
Reports to: Director of Production and Facilities
Please email resume to:


This position works with the lead/head custodian ensures that all facilities are safe, clean, and accessible for staff, volunteers, artists, and patrons by completing duties such as cleaning, minor repairs, and building security so both venues are in a suitable condition to work and conduct business in and support the current programming calendar and needs.


  1. Ensures that all of the facilities are properly clean and maintained according to company policy and procedures.
    • Performs general, routine custodial duties, including dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies.
    • Performs routine maintenance of custodial equipment and supplies.
      • Ensures proper care in the use and maintenance of equipment and supplies
    • Empties trash receptacles dispose of trash into compactors and/or dumpsters, and bags trash for appropriate disposal.
    • May assist or perform snow removal activities and minor maintenance, such as replacing light bulbs, adjusting furniture, or other similar activities.
    • Works with lead/head custodial staff to complete duties
    • Ensures that the waste management and recycling for both venues, including weekly City of Portsmouth trash pick-up, is completed
  2. Maintain the upkeep and minor maintenance of The Music Hall venues, equipment, and supplies to meet health and organizational safety standards outlined by the City of Portsmouth Fire Department.  
    • Report needs and concerns to appropriate staff, which may include submitting or recommending work orders and checking supply levels 
    • Assists with Managing facilities vendors when they have been scheduled in the buildings
    • Updates and reports findings from the vendors to the General Manager of the Front of House and Facilities.
    • Works withe the lead/head custodian to inventory and maintain facility stock levels.


The requirements listed below are representative of the education, experience, knowledge, skill, and/or abilities required for this position:

  • Work Schedule: Based on programming schedule
  • Physical abilities:
    • To total 100%
    • 20% Lifting
    • 20% Reaching
    • 20% Bending
    • 20% Pushing/Pulling
    • 20% Walking Up/Down Stairs

Company reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. The Music Hall may require an employee to perform duties outside of their job description.

Assistant Director of Development

Full-time, salaried, exempt position
Application Deadline: April 25, 2024
Supervisor: Director of Institutional Advancement
Direct Reports: Manager of Corporate & Foundation Relations, Special Events & Administrative Coordinator
Salary Range: $70,000-$95,000

Please submit a cover letter, resume, and writing sample to Ilysse Sirmaian at


As a member of The Music Hall’s Development Department, the Assistant Director of Development will play a critical role in increasing individual and corporate support to align with The Music Hall’s mission and the New Hampshire Film Festival (NHFF), a new programmatic growth opportunity for The Music Hall. Reporting to the Director of Institutional Advancement, the Assistant Director of Development is responsible for overseeing the team that manages corporate and foundation support, special events, and member stewardship to meet and exceed budgeted operating fundraising goals each year.

The Assistant Director will manage the administrative operations of all individual giving including membership, annual fund, special event fundraising events, sponsorship and donor stewardship. They will be responsible for participating in the promotion of the new Music Hall Members Club to enhance member and sponsor relationships. They will be responsible for executing plans to achieve annual contributed income goals with a special focus on expanding corporate and individual support for The Music Hall. This role is particularly critical to sustaining and increasing annual operating support as the organization is in the process of a $15 million Treasure the Legacy campaign.

Willingness and ability to work within rigorous and demanding time schedules, across morning, evening, and weekend hours, including regular attendance at Music Hall events and shows, is required. 


Under the direction of the Director of Institutional Advancement, the Assistant Director of Development will evaluate, offer ideas for strategic direction and will ultimately implement a comprehensive, multi-year plan to increase membership, expand individual giving and grow sponsorship to The Music Hall through broad-based communications via direct mail, email, in-person meetings, and at events. The Assistant Director of Development will serve as the primary support for the Director of Institutional Advancement and Executive Director to help prepare and present for the Development Committee of the Board of Trustees. They will work to ensure that donors and prospects are integrated into annual giving/membership strategies and sponsorship programs effectively. The Assistant Director of Development will execute and manage an annual member/donor communications plan, will oversee similar plans for sponsors and oversee a comprehensive development events calendar. They will also represent The Music Hall in the theater, in the community, and at donor events.

Solicitations Program Management 

  • Manage Director-level ($500) donor pipeline of 75 members/donors in an effort to move their membership levels to Backer level ($1000) or beyond. Pipeline management includes five donor/sponsor visits a month.
  • Manage donor and sponsor pipeline to ensure donor visits, cultivation, and stewardship goals are being met each month by Manager of Corporate & Foundation Relations, the Director of Institutional Advancement, Executive Director, and assigned Board of Trustees.
  • Responsible for print and digital marketing needs including schedule and distribution for all development-related appeals, direct mail, email, and other digital campaigns. This includes strategies to supplement annual fund and membership campaign efforts to increase participation and per-donor revenue, with focus on ROI for cost of various campaigns compared to yielded results.
  • Implements best practices in donor-related CRM databases and oversees all gift and sponsorship administration with Patron Services Manager for proper data entry and timely recognition, with a keen eye to data integrity and reporting needs.
  • Test, implement, and evaluate new strategies to increase donor retention, upgrades, and acquisition, and develop key performance indicators to ensure all goals are reached.

Budgetary & Financial 

  • Assist the Director in the development of the contributed income goals and related operating expenses during the budget development process.
  • Responsible for updating various contributed income dashboards for tracking and communicating to leadership, staff, and board.
  • Oversee and work with the Finance Department on monthly reconciliation to ensure smooth and accurate gift processing.

Cultivation, Stewardship, and Concierge 

  • Serve as primary staff support for the Development Committee Board, working with Executive Director, Committee chair and Director of Institutional Advancement to establish monthly agendas and reports. Additionally, this role drafts the bi-monthly committee report for the Board of Trustees. 
  • Consulted and informed on the TMH Concierge program to ensure premium level customer service for all Founders, Stakeholders, Series and Season sponsors, and Board of Directors in regards to subscriptions, ticket purchases, returns, and show experience, providing the highest level of patron satisfaction.
  • Work in collaboration with the Special Events Coordinator to provide successful donor and member events each year, including management of pre-show receptions, meet and greets, post-show receptions, in-house cultivation, and stewardship events. Consulted, informed and participates in the organization’s annual fundraising events (e.g. Emerging Artist Benefit Concert).
  • Consulted and informed to guarantee the best front of house experience for all members and sponsors at Music Hall productions.
  • Set, manage, and meet aggressive targets for annual gifts, including acquisition, annual gift upgrades, and develop an effective pipeline to the major and planned gifts program. 
  • Consulted and informed regarding the Music Hall’s comprehensive and/or capital campaign activities to ensure comprehensive and seamless donor cultivation and stewardship strategies are at the forefront of all major asks and requests for sustained annual support.
  • Develop cultivation strategies for ticket buyers and members at the $60-$499 level to increase their support over time.
  • Track and document cultivation and stewardship activities in the PatronManager database and other donor-tracking tools.


  • Bachelor’s Degree and minimum of five years of fundraising experience with a focus on individual donors and/or corporate sponsors
  • Extensive experience with donor database management, knowledge of Patron Manager highly desired
  • High level of proficiency with Google Suite and knowledge of search functions for donor research purposes
  • Demonstrated ability to successfully execute annual giving and membership campaigns, special events, and direct and personal solicitation
  • Excellent communication skills, including written communications, with the ability to connect to a variety of audiences
  • Ability to maintain a high level of confidentiality, strong organizational skills, and attention to detail
  • Committed to the organization’s mission and values
  • Superior interpersonal skills, engaging professionally with volunteers, colleagues, and donors
  • Available to work weeknights and weekends
  • Respect for confidentiality of donor information and a strong sense for donor ethics
  • Strong work ethic, professional manner, and appearance in representing The Music Hall
  • Outstanding project management skills with careful attention to detail and can manage multiple projects simultaneously
  • On-site position in Portsmouth, NH office

Company reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. The Music Hall may require an employee to perform duties outside of their job description.


  • Salary range: $70,000 – $95,000
  • Health care package: health and dental
  • Cell phone reimbursement
  • 24 days of accrued earned time 
  • Plus: 401K program with discretionary match and annual bonus (contingent on organization exceeding its annual goals)


Please email a cover letter, professional writing samples, and resume to: Ilysse Sirmaian at with the subject Assistant Director of Development. No calls or walk-ins, please.

The Music Hall is an equal-opportunity employer. We highly encourage those traditionally underrepresented in our industry to apply. For individuals with disabilities who would like to request an accommodation, we encourage you to email Ilysse Sirmaian.

Accounting Manager

Full-Time: 40 Hours/Week
Reports to: Chief Financial and Operations Officer
Subordinate staff: Financial Services & Data Analyst


The Accounting Manager is a critical member of the management team reporting directly to the Chief Financial & Operations Officer (CFOO).  This position is responsible for monitoring and analyzing cash flow, budget to actuals as well as certain key performance indicators on a weekly basis. The Accounting Manager also manages the annual audit process in conjunction with an outside agency and with input from the CFOO, Executive Director and Finance Committee.  

This role includes being an organization-wide role model and innovative leader. This includes being an effective steward of mission and resources which requires implementing due diligence processes when researching any new partnerships, relationships, vendors, equipment, software and/or collaboration projects. This includes the preparation of executive and detailed summaries for various constituents to review including the Executive Director, board, and other staff members.

This position will be responsible for being the secondary point of contact for the board of directors Finance Committee.


Accounting Manager 75% 

      • Directs and communicates with departments for month-end and year-end close.
        • Reconciles bank statements.  
        • Prepares journal entries and performs general ledger account reconciliations.
        • Assists CFOO in preparation of month-end financial reports. 
      • Manage day to day Accounts Payable functions.
        • Data entry of invoices
        • Processes weekly payment schedule and executes it after approval from the CFOO.
        • Manages prepaid and accrued expenses.
      • Coordinates annual operating and capital budgeting processes with CFOO. 
        • Proactively works with Managers and Directors on: 
          • Financial controls, cost reductions and guidelines/policies.
        • Monitors the budget. 
      • Prepares financial analysis for Development, capital campaign, capital budget, banking and insurance as required.  Reconciles campaign pledges/pledge payments received.
        • When necessary, reconciles Pledge Receivables quarterly for annual audit.
      • Oversees and manages the organization’s chart of accounts.
        • Maintains accounting and financial controls procedures.
      • Manages Financial Services & Data Analyst
      • Establishes and oversees all accounts payables policies and procedures.
        • Reviews all incoming invoices. 
        • Manages and updates an operating cash balance sheet for cash flow purposes and recommends to the CFOO which invoices will be paid, based on cash availability.
      • Prepares and files other required annual IRS/City/State reporting such as:
        • BTLA Tax Exemptions, 
        • Certificate of Good Standing, 
        • Registered Trade Name, etc. 
          • Pays associated fees. 
      • Coordinates annual renewals and updates of insurance policies.
        • Annual liability and general insurance coverage in the Spring.
        • Annual audit of Workers Comp in the Summer, which informs next year’s policy.

Working Finance Committee/Auditors 5%

      • Assists CFOO in preparing the Finance Committee meeting schedule and monthly meeting materials.
          • Prepares, attends and drafts minutes for monthly Finance Committee meetings.
      • Prepares and works with auditors for annual financial audit and preparation of IRS Form 990.
        • Maintains all related file folders and supporting documentation for audit and prep of 990.  
        • Ensures 990 is filed on time with reviews provided by the finance committee and full board before filing.

Benefits Administration/Payroll/Human Resources 20%

      • Establishes and oversees payroll policies and procedures in compliance with all state and federal regulations. 
        • Processes payroll and updates employee changes in Paychex.  
          • New hire onboarding and related aspects of employee offboarding.
          • Manages, maintains, and updates employee benefit changes.
      • Responsible for and consults with CFOO and Executive Director on annual health insurance renewal and all benefits communications with vendors and employees. 
        • Performs Section 125 compliance testing. 
        • Processes 401K compliance forms.
      • Responsible for and consults and collaborates with the CFOO on Human Resources matters.
        • Assists in maintenance of employee personnel files.  
          • Maintains separate and secured health care related personnel files/information.


The requirements listed below are representative of the education, experience, knowledge, skill, and/or abilities required for this position:

  • Education Level: A Bachelor’s degree in Accounting, Business Administration or equivalent accounting experience
  • Experience in Years: At least three years of experience working as an accountant, preferably for a nonprofit organization.
  • Experience with Computer Software:  Quickbooks Online Advanced, Google Suite, Microsoft Office, Salesforce
  • Specific Skills Needed: Demonstrated ability to function independently, willingness to learn and lend a hand throughout the organization, excellent interpersonal and organizational skills.
  • Work Schedule: 9am – 5pm Monday through Friday
  • Physical abilities:

85% Computer/Typing
2% Lifting
5% Reaching
3% Bending
3% Pushing/Pulling
2% Walking Up/Down Stairs


In addition to the roles and responsibilities outlined in this job description, employees of the Music Hall are expected to positively contribute to a healthy organizational culture by integrating The Music Hall’s core values into their behaviors and skill sets.  

Additional Responsibilities: In most cases, staff members will be responsible for other duties as assigned, including but not limited to, attendance at live events and presence at engagements and special events outside of normal working hours.

Company reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Company may require an employee to perform duties outside his/her normal description.


  • Base Compensation: $62K-$75K (Commensurate with years of experience and education.)
  • Plus: 
      • Health care and dental package
      • 401K company match
      • Eligible for bonuses
      • Cell phone reimbursement
      • 24 days of accrued earned time 
      • Comped tickets to select shows


Please send a cover letter and resume to Joe Gleason at with the subject: Accounting Manager

The Music Hall is an equal opportunity employer. We highly encourage those traditionally underrepresented in our industry to apply. For individuals with disabilities who would like to request an accommodation, we encourage you to email Joe Gleason.

House Manager

Part-Time: Hourly
Reports to Front of House General Manager


The Music Hall, a vibrant and active arts and culture nonprofit performing arts organization, seeks an energetic and personable person to join the Front of House team as a House Manager. 

 This role is key in helping to execute the run of the show for the audience including overseeing safety, providing necessary accommodations, and delivering a first-class customer service experience, before, during, and after the show.  

Producing 300+ live events annually, this role will be incorporated into all Music Hall’s locations to include shows and events taking place at the Historic Theater (900 seats), Lounge (115 seats), and the new Member’s Club (75 seats) opening in April 2024.  


  • Assist in supervising logistics for all front of house guest-related services at live events to include:
    •  Customer Service: Overseeing services provided by Music Hall volunteers to include but not limited to ushers, ticket scanners, coat check, elevator access, greeters, etc.; assist guests and artists in answering special requests and resolving problems as necessary; deliver high-touch customer service to all patrons while recognizing donors, members, and stakeholders as such.
    • Guest & Staff Safety: Implementing and leading emergency procedures for guest, volunteer, and staff safety to include full evacuation of a venue when it is deemed necessary; assisting and reporting with any medical issues that arise; assist with helping guests that require accommodations into the theater safely and securely. 
    • Show Operations: Reconcile end-of-night artist merchandise count; regularly communicates over headset with other key departments including production and box office, to ensure all pertinent information on shows is accurate and up to date; manages the maintenance and cleanliness of all areas where food and beverage is served while complying with guidelines provided by the City of Portsmouth and State of NH Health Inspectors; reports any malfunctions and safety concerns in all venues to the Facilities Department; sets-up and restocks supplies and materials for concessions, restrooms, and inside the theater. 


  • High School Education 
  • 3 years of guest-service experience (theater preferred, but restaurant/hospitality accepted)
  • Excellent patron relations skills to include strong verbal communication and decision-making ability
  • Must possess a professional and courteous demeanor in all situations
  • Must maintain a professional appearance at all times
  • Ability and willingness to work a flexible schedule to include nights and weekends
  • Experience with POS systems and satisfactory computer skills (G Suite, Word, Excel, Keynote)
  • Must be able to think on one’s feet and handle high-volume, fast-paced pressure of a multi-venue theater environment.
  • Other desired qualifications: Bartending experience is strongly preferred
  • Physical abilities: Ability to lift 25lbs+ to include concessions related items

3% Typing/Sitting
30% Lifting
20% Reaching
20% Bending
20% Pushing/Pulling
30% Walking Up/Down Stairs


Please email a cover letter and resume directly to: Jeff Kamensky with the subject “House Manager. ” Applications directly submitted from outside platforms (LinkedIn, etc.) will be accepted; however, direct emailing is preferred. No calls or walk-ins, please. 

The Music Hall is an equal opportunity employer. We highly encourage those traditionally underrepresented in our industry to apply. For individuals with disabilities who would like to request an accommodation, we encourage you to email

Front of House positions

Part-time, no-exempt: flexibility with scheduling
Applications: accepted on a rolling basis
Please send a resume to: Kevin Walsh at

The Music Hall welcomes all applicants of varying skill levels and experience to join our amazing team of talented and passionate Front of House professionals. 

We are seeking dynamic can-doers of all backgrounds and experience in various positions, including Bartenders, Cocktail Servers, Support Staff, Kitchen Stewards, and House Managers to help produce the best entertainment experience possible for our patrons in both our Historic Theater and Music Hall Lounge location. 

Please send resumes to


Attends to the detail and presentation of each prepared food order. Prepares ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and plating meals. 

Key responsibilities include but are not limited to light prep and set up, maintaining a clean and organized workspace, fostering great sanitation practices, reporting low-stock items, and cleaning up and breaking down of workspace. 


Bartenders work directly with customers and other staff members by mixing and serving drink orders. 

Key responsibilities include but are not limited to general set-up and bar prep; maintaining a clean and organized workspace; fulfilling service tickets quickly, efficiently, and QUIETLY; cash handling and processing payments; restocking; clean-up and breakdown of workspace.


Servers ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. Server responsibilities include but are not limited to attending to patrons before, during, and after the show by helping them place, receive, and pay for their orders. Other duties include: general set-up, garnishing drinks, running items from service areas to patrons, and providing exceptional customer service.  


The support staff role is important to running a smooth operation and is a perfect entry-level position for someone looking to enter the service industry. Responsibilities include but are not limited to: Expediting and running items from service areas to patrons, bussing tables of empty glasses/plates, cleaning, polishing, refilling ice, and restocking.  


                  • Providing excellent customer service and helping to ensure that patrons and members have amazing experiences. 
                  • Experience with POS systems is a plus but not required.
                  • Bartenders and Servers must be T.E.A.M. training certified.


Reports to: Assistant General Manager of Front of House & Facilities and House Manager on duty.


Please send a resume to: Kevin Walsh at

The Music Hall is an equal opportunity employer. We highly encourage those traditionally underrepresented in our industry to apply. Diversity is core to our beliefs at The Music Hall. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees, volunteers, and artists. For individuals with disabilities who would like to request an accommodation, we encourage you to email


In 1878, The Music Hall opened its doors as a Vaudeville theater, bringing a fresh cultural vibrancy to the city of Portsmouth. Fast forward 140 years and The Music Hall—with a second theater, the newly renovated Lounge—has been pivotal in a revitalization of downtown into one of the most robust arts destinations in New England. We are a vibrant cultural and community hub, hosting over 130,000 patrons every year.

Our Vision

To enrich, entertain, and inspire all through world-renowned and community-based programming in our beloved gathering spaces.

Our Mission

The Music Hall invigorates audiences, nurtures healthy communities, and drives economic vitality in the region, stewarding our Historic Theater and delivering high-quality entertainment, lifelong learning, and shared experiences in our venues.